resolving your claim

•Discoveries: Discoveries allow the lawyer for the defendant to ask you questions about the accident, your injuries, and your losses. We prepare you before the discovery so you know what to expect and of course we are there to ensure that the discovery is done fairly.

• Mediation: Mediations are a type of negotiation in which we meet directly with ICBC representatives to resolve your case. You attend the mediation and have the opportunity to explain your losses and damages to ICBC. A neutral mediator attends the mediation to make sure that everyone sticks to the real issues—your losses—and don’t get caught up in “red herrings”.

• Negotiated Settlements: Mediations are not always necessary and sometimes fail. It may still be possible to resolve your claim without a trial by negotiating with ICBC either face to face or by written negotiations. For smaller cases, this is the best way of proceeding because arranging a mediation can result in long delays.

• Trial: A trial is the final step in the process. Most cases resolve before trial, but if ICBC won’t make a fair offer you may need to go to trial. We have conducted many successful trials in front of both judges and juries. See our cases for a highlight of some of our trial results.